About Frontline

Who is Frontline?

For over 30 years, Frontline has been successfully helping people like you manage their debts.

As a licensed charity with the Financial Conduct Authority, our services are always free of charge.

We are a Christian based charity.

We offer flexible support tailored to the needs of your community and the resources of our local volunteers.

Our work is funded by generous grants and donations from companies, churches, and individuals, along with our own fundraising efforts.

Give Frontline a try – we're here to help you!

What do we do?

Based mainly in the South of England, we serve the community by providing expert support to those burdened by debt, often through no fault of their own.

We also specialize in offering independent, expert advice on benefits, alongside our debt and budgeting guidance.

Our advisors

Our volunteer advisors bring years of experience in this field, often collaborating with government and other agencies to provide a completely confidential, free service to anyone in need, regardless of background or belief.

All our advisors are fully trained and DBS checked, and they regularly update their skills to stay current.

Interested in becoming a Frontline volunteer? We are always looking for new people to get involved.

Our values

Relationships are wrecked, homes are lost, mental health problems are worsened and life opportunities are curtailed by out-of-control debt.

Our objective as a charity is to relieve those in need, poverty or hardship, principally through debt, budgeting and benefit advice. These objects are carried out in accordance with Christian principles and FCA (Financial Conduct Authority) principles as outlined below with biblical references alongside:

Prayer

Prayer is offered but voluntary. Calling on the Lord’s help improves outcomes for clients Psalm 121:1,2.

Patience

We exercise patience, understanding that each client’s journey to financial stability is unique and requires time and support.
James 1:4

Progress

We are committed to continuous improvement, both for our clients and our organization, striving for better outcomes and greater impact.
Philippians 3:13-14

Equality

All parties treated with respect and given same level of support irrespective of race, religion, colour, gender, disability, or sexual orientation.

Gentleness

Gentleness is not a weakness but a fruit of the Holy Spirit
Isaiah 11:2-4a, 42:1

Compassion

We don’t stop at treating clients fairly, but are compelled by love to provide help to anyone in need.Psalm 12:5, 146: 7-9
Frontline Debt Advice Logo
Frontline Debt Advice (Uk)

Registered Address: c/o Three Counties Church, Haslemere Locality Office, Lion Green, Haslemere, Surrey, GU27 1LD

A Company Limited by Guarantee Registered in England No. 7136786.

Registered Charity No. 1134908

Licensed by the FCA to provide Debt Adjusting and Debt Counselling No. 694921

FRONTLINE® is the registered trade mark of Frontline Debt Advice (UK)
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